Never write this in your resume
Ask a room full of hiring managers which resume cliche is most likely to make their eyes roll back in their heads, and they’ll probably all give you the same line:
“Proficient in the Microsoft Office Suite.”
This string of seemingly innocuous words sunk its hooks into the job seeker’s lexicon years ago, and remains a resume staple to this day—and for no good reason.
Yeah, everyone wants to flex a little. But padding your resume with “skills” shared by everyone with an office job signals to employers that you actually don’t have any skills at all. It might even throw you out of the running.
“In 2018, if you’re attempting to get a job, the presumption will be that you are computer literate,” says career consultant Carlota Zimmerman. “If a client seriously told me she was going to write ‘proficient in MS Office Suite’ on her resume, I’d ask her, ‘Why stop there? Can you also use a knife and fork?'”
This is not to disparage the entire Microsoft suite of programs, nor its users: Expertise in some Microsoft tools, such as Excel, OneNote, or PowerPoint, can be attractive to recruiters. But there are better ways to brag about your skills than relying on a stale catchall term.
Here are a few resume dos and dont’s to keep in mind.
DON’T list Microsoft Word on your resume. Period.
The only thing worse than using “Proficient in Microsoft Office Suite” as a stand-in for, you know, actual skills is using “Microsoft Word” instead.
You wrote your resume using some sort of word processing software, right? It stands to reason that you have a baseline knowledge of the most popular one out there. No need to call attention to a program most middle-schoolers can handle.
“Listing Microsoft Word as a skill should be removed from every resume,” says Andrew Selepak, a communications expert and professor at the University of Florida. “You wouldn’t list the ability to type in a resume that you typed. If you shook hands with someone during a job interview, you wouldn’t tell them one of your biggest skills is the ability to shake hands.”
DO include programs where you have expert-level knowledge.
A few individual Microsoft programs — and certain capabilities within those programs — do deserve a nod. Maybe you can work Excel pivot tables like nobody’s business. Or maybe you’re the only one on your team who can whip up a memorable PowerPoint presentation. In those cases, feel free to pepper in a few of these expert-level skills. Just be specific.
“Detailing your precise knowledge of the software is a great way to stand out,” says Zachary Vickers, a career adviser and hiring manager at Resume Companion. “Expand upon exactly how you’re proficient with the Microsoft Office Suite. Mention that you know how to build spreadsheet formulas in Excel, export PowerPoint slides into video formats, or merge productivity apps with Outlook.”
DO figure out other ways to show off.
There’s a difference between skills and experience: It’s the divide between what you can do and what you’ve already done. Recruiters want to see the latter, and industry-specific keywords that reflect that experience. So even if you’re applying for a position that would definitely require you to use programs like Word and PowerPoint, it’s better to give specific examples of how you used the programs, instead of just ticking them off.
“If I’m hiring for an admin assistant or data entry position, I prefer to see things like how many words per minute you can type, or examples of content you wrote … such as official company letterheads or ebooks,” says Amine Rahal, founder of the digital marketing firm IronMonk.
DON’T claim expertise you don’t have.
Many job seekers claim to be “fluent” in the entire Microsoft Office Suite, career experts say, when what they really mean is, “I use Microsoft Word and I’ve opened PowerPoint a few times.”